Securus Technologies is a for-profit company based in Dallas, Texas that was founded in 1986 with the aim of offering technology solutions to correctional facilities. The company has contracts with over 2,000 correctional facilities in the United States and has employed over 1,000 people to ensure they deliver quality and timely results. The company is involved with providing emergency response, investigations, inmate self service and monitoring various products and services.
Securus Technologies connects inmates to their family and friends as well as providing them with vital information even as they serve their terms in the correctional facilities. The company is committed to being the best provider of high tech solutions and at the same time maintaining quality customer service.
The company has been able to integrate technology in the correctional facilities thus saving the officers and in-mates valuable time spent filling forms for various requests. One of the most favored systems is the ‘ConnectUs inmate forms and grievance application.’ Among other advantages for this high tech system is that it saves the institutions thousands of dollars spent on buying paper. The officers are able to spend more time on the care and safety of the inmates and not on tedious paperwork.
Securus has been able to receive various accreditations such as the Better Business Bureau in Texas. This means that the firm has managed to meet necessary standards such as building trust with clients, advocating for transparency, honesty, and honoring the promises and pledges it makes to their clients. Many of their competitors’ exaggerate their capabilities but this is not the case with Securus technologies.
At Securus Technologies they are immensely committed to connecting that which matters to their clients. Inmates and their family and friends rely on Securus to fulfill their various connections needs and other none related communication needs.